Privacy Policy

Thank you for your interest in our Privacy Policy. Our policy outlines how we collect, use, and share your information. It also explains how we keep your information safe during transfers and how long we retain it.

It is important for you to know your rights, and we have included information on managing your information in your account.

Our Privacy Policy applies to all WeJoice Platforms, Products, and Services.

You are agreeing to the practices outlined in this policy by using our platform, products, and services.

We recommend reviewing our Privacy Policy regularly for any changes. If you have any questions regarding this policy, please do not hesitate to contact us.

1. What information do we collect?

When you sign up for our platform, products, and services, we collect your personal information, such as your name and email address. Additionally, we collect data about your interactions with our platform and products, such as clicks, likes, follows, posts, photos, and comments.

We also collect information about your friends and followers on our platform and information provided when others tag you, send you a message, or invite you to join a conversation, group, or event.

We may collect information from the device you use to access our platform, products, and services, including basic information about your device and insights to help us understand traffic and usage.

Finally, we collect information from cookies and similar technologies to improve your user experience and our platform and products.

2. Cookies and similar technologies

Cookies are small pieces of text used to store information on web browsers. They help us provide, protect, and improve our Platform, Products, and Services. We use cookies and similar technologies, including data that we store on your web browser or device, identifiers associated with your device and other software, Social Plugins, and Pixels.

Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited. To learn more about cookies or how to configure your browser, please visit www.allaboutcookies.org.

We use Google Analytics and other Google services to understand website traffic and usage. The reports provided by Google Analytics help us to improve our Platform, Products, and Services. We may also use Google Adwords for remarketing purposes. As a result, Google may display ads to you based on what parts of our website you viewed or clicked. Please note that this cookie does not identify you or give your mobile device or computer access.

To learn more about how Google uses data, please visit www.google.com/policies/privacy/partners/ and https://policies.google.com/technologies/cookies#types-of-cookies.

We may use additional analytics tools like the Meta Pixel to improve our Platform, Products, and Services. Please note that all sensitive data is kept confidential and handled carefully.

To learn more about how Meta uses data, please visit: https://www.facebook.com/business/help/742478679120153?id=1205376682832142

3. How do we use the information we collect?

We personalize your experience to provide a seamless and tailored experience on our Platform, Products, and Services.

We improve our Platform, Products, and Services by analyzing the data you provide us. Your data allows us to check if the Platform, Products, and Services are working correctly, fix bugs, and test new Products, Services, and Features. Additionally, we use your data to get direct feedback from you.

We aim to prevent harmful behavior and protect people on our Platform, Products, and Services. If you experience harmful behavior or feel threatened by another user, please contact us immediately.

We may send you messages about Products and Services that you might like.

We may use the information we collect about your interactions to suggest new friends, products, and services that may be of interest to you.

4. How do we use the location-based information you share with us?

We collect and analyze location-related information through cookies and similar technologies to provide you with location-based services and improve your user experience.

Additionally, we use information that you give us directly, such as, for example, your current city if you enter it into your account, to provide you with personalized content and features.

5. Safety and Security

In order to access the full functionality of our Platform and Products and Services, you must verify your account.

We investigate suspicious activities to maintain the safety and security of our Platform, Products, and Services.

We aim to detect, prevent, and combat harmful or unlawful behavior. If you experience harmful or unlawful behavior, please contact us immediately.

We take reasonable steps to ensure that any identifiable personal information we have collected is stored securely. The measures utilized include password protection to our systems, restricting access to our systems, and educating our staff.

6. Third-Party Websites

Our Platform, Products, and Services may contain links to third-party websites. Please note that these third-party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third-party websites.

Please be aware that this Privacy Policy and any other policies in place, in addition to any amendments, do not create rights enforceable by third parties or require disclosure of any personal information relating to our Platform, Products, and Services members.

We bear no responsibility for the information collected or used by any advertiser or third-party website. Please review the privacy policy and terms of service for each site you visit through third-party links.

7. What happens if you don't let us collect certain information about you?

Providing us with your name and email address is necessary to create an account on our Platform, Products, and Services. Failure to do so may limit your ability to access information and interact with other users on our Platform, Products, and Services.

8. How do we share information with third parties?

We do not sell your information to anyone.

We may delegate our authority to collect, access, use, and disseminate your information. For example, our web host stores the information you provide us, and we may hire outside contractors to perform maintenance or assist us in improving our Platform, Products, and Services.

It is necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy. For this reason, you hereby agree that for every authorization that you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services of to operate, maintain, repairing, or otherwise improving or preserving our Platform, Products, and Services.

We do not disclose your information to other organizations unless:

Required by law;
User or disclosure is permitted by this policy;
We believe it necessary to provide you with a product or service which you have requested;
Some or all of our assets or our operations are or may be transferred to another party as part of the sale of some or all of our business; or
You have given your consent.

9. How we may use your information for commercial and non-commercial communications?

By providing information to our Platform, Products, and Services that form the basis of communications with you, such as contact information, you waive all rights to file complaints concerning unsolicited emails from us since, by providing such information, you agree to receive communications from us or anyone else covered under this Privacy Policy. However, you may unsubscribe from certain communications by notifying us that you no longer wish to receive solicitations or information, and we will endeavor to remove you from the database.

10. What security measures does WeJoice have in place to protect my information?

We take certain measures to enhance the security of our Platform, Products, and Services, including using SSL certificates and PCI DSS-compliant hosting. However, we make no representations as to the security or privacy of your information. While it is in our interest to keep our website secure, we recommend that you use anti-virus software, firewalls, and other precautions to protect yourself from security threats.

11. How can you manage or delete your information and exercise your rights?

We offer you a variety of tools to view, manage, and delete your information.

You can also contact us anytime if you wish to permanently delete your information from our Platform, Products, and Services.

12. Where do we store your information?

The personal information we collect from you may be transferred to and stored in Australia and overseas. In the event that any data is stored overseas, it may also be processed by staff operating outside Australia who work for us or one of our suppliers.

We only use highly reputable third-party suppliers, and we take all reasonable steps to ensure that our suppliers abide by the standards that protect 'personal information' disclosed to us in Australia. Where we do this, we make sure appropriate data handling and security arrangements are in place.

Our terms and conditions with these third-party providers generally include an obligation for them to comply with Australian law and with this policy. Even though we may send your information to a third-party provider, that provider cannot use your information for their purposes.

However, not all countries have the same high standards for the protection of your 'personal information' as Australia, and by using our website or by asking us to provide you with one of our products or services, you specifically consent to us sending your data out of Australia to countries located in America, Asia, or Europe.

13. How long do we keep your information?

We keep information as long as we need it to provide our Platform, Products, and Services, comply with legal obligations, or protect our or others' interests. We decide how long we need information on a case-by-case basis.

14. How will you know the policy has changed?

We will inform you before we make material changes to this policy. You will have the opportunity to review the revised policy before you choose to continue using our Platform, Products, and Services.

15. How to contact us?

Suppose you have any questions about this or other policies or have any questions, complaints, or requests regarding your information or our Platform, Products, and Services. In that case, you can contact us as described below during Australian business hours or via the contact form.

We will acknowledge your message and aim to respond to any inquiry within 48 hours. We may need to ask you for further information and will aim to provide you with a response to your inquiry within 10 business days.